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Shift Agent - Terms of Use and Disclaimer

1. Introduction

Welcome to the shift operations platform, a web-based application designed to help organizations manage employee shift scheduling, track assignments, and facilitate team coordination. These Terms of Use and Disclaimer ('Terms') govern your access to and use of the Shift Agent application, including any related services, features, content, and functionality (collectively, the 'Service').

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Service Description

This shift operations platform is designed to assist organizations with employee shift scheduling and management. The application allows authorized users to create, view, and manage work shifts based on organizational needs.

3. User Accounts and Registration

3.1 Account Creation

To use certain features of the Service, you must register for an account. During registration, you will be required to provide basic information such as your name and email address.

3.2 Account Security

You are responsible for safeguarding your account credentials and for any activities or actions under your account. We encourage you to use 'strong' passwords and to log out of your account at the end of each session.

3.3 Accuracy of Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. Data Collection and Privacy

4.1 Limited Data Collection

The Service collects only the minimum information necessary for its operation, specifically:

  • Your name (for identification within the system)
  • Your email address (for account authentication and notifications)
  • Work shift data that you or authorized administrators input into the system

4.2 Data Usage

The information collected is used solely for:

  • Creating and managing your user account
  • Facilitating shift scheduling and management
  • Sending notifications related to your shifts or account
  • Improving the Service functionality

4.3 Data Protection

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. User Responsibilities

5.1 Acceptable Use

You agree to use the Service only for its intended purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable local, state, national, or international law or regulation
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems or networks connected to the Service
  • Use the Service to transmit any data or material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Interfere with or disrupt the Service or servers or networks connected to the Service

5.2 Workplace Policies

This Service does not replace official workplace policies regarding scheduling, attendance, or other employment matters. Users must continue to follow all applicable workplace policies and procedures.

6. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of the Service provider and its licensors.

7. Disclaimer of Warranties

7.1 'As Is' Basis

The Service is provided on an 'AS IS' and 'AS AVAILABLE' basis. The Service provider expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 System Reliability

While we strive to provide a reliable service, we do not guarantee that:

  • The Service will meet your specific requirements
  • The Service will be uninterrupted, timely, secure, or error-free
  • The results that may be obtained from the use of the Service will be accurate or reliable
  • Any errors in the Service will be corrected

7.3 Critical Scheduling

The Service should not be the sole mechanism for scheduling mission-critical or emergency services without appropriate backup systems and verification procedures.

8. Limitation of Liability

In no event shall the Service provider, its directors, employees, partners, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

9. Indemnification

You agree to defend, indemnify, and hold harmless the Service provider and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

10. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at agent@tangora.app.

Last updated: April 19, 2025